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Our policy on refund and cancellation of donations received for KarunalayBalgruh activities on secure online payment gateway as under:

The Foundation takes the utmost care to process donations as per the instructions given by our donors, online and offline. However, in case of an unlikely event of an erroneous donation or if the donor would like to cancel his donation, the Foundation will respond to the donor within 30 working days of receiving a valid request for refund from the donor. The timely refund of the donation will depend upon the type of credit card/banking instrument used during the transaction. The donor will have to send the Foundation a written request for a refund within 1 days of making the donation to the Foundation s official address or email shalomstuti@gmail.com along with payment receipt and person details necessary for initiating refund.

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